Privacy Policy Overview

This privacy policy outlines how we handle personal data collected from users.

Policy guidance

This opening section outlines the subject matter addressed in this notice and where related policy information can be reviewed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Privacy Office

Contact Information

Phone
+44 116 156 4262
Address
4 Colnebridge Close, Staines-upon-Thames, TW18 4RZ
General Inquiries
01

Purposes of Data Processing

We process personal data to provide services, improve user experience, and comply with legal obligations.

Personal data is processed for specific, legitimate purposes as detailed in this policy.
02

Data Sharing with Partners

We may share personal data with service providers who assist us in delivering our services.

Third parties with whom we share data are required to uphold confidentiality and data protection standards.
03

Legal Disclosures

Data may be shared with authorities when required by law or in response to valid legal requests.

We may disclose personal data to comply with legal obligations or protect our rights.
User Rights

User Rights

Users may access, correct, or request deletion of their personal data under applicable laws.

Users have specific rights regarding their personal data, subject to legal limitations.
Requests

Exercising User Rights

Users can submit requests to exercise their rights, and we will respond within the legally required timeframe.

Requests regarding user rights will be addressed in accordance with applicable legal requirements.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Data retention periods are determined based on the necessity of the information for our operations.
Policy Updates

Policy Updates

Updates to this policy will be made available on our website and communicated to users as necessary.

We will notify users of significant changes to this policy through appropriate communication channels.
Data collection and cookies
01

Data Collection Practices

We may collect personal information such as names, contact details, and payment information to facilitate service delivery.

The categories of data collected depend on user interactions with our services.
02

Sources of Data

We collect data directly from users when they register, make inquiries, or engage with our services.

Data is obtained directly from users through forms and interactions on our website.
03

Types of Cookies Used

Essential cookies are necessary for website functionality, while performance cookies help us understand user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users can manage cookie preferences through their browser settings at any time.